When you spend your money with a professional services provider of any kind what do you expect in return?
If you’re like most of us, we have become jaded and expect nothing or very very little. Maybe because we barely get a “thank you” from people and businesses that we spend money with. So anything beyond that might just scare us silly and we’d be wondering, “what are they doing?”
So ask yourself this: What are people getting from me that will go beyond the verbal “thanks”? What will make me memorable, referable and worthy of a story at a cocktail party or in the locker room or local coffee house or the 19th hole?
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